I am actually typing this while on hold with Verizon and I have finally gotten back on the internet after Verizon made a "mistake" and freaking cancelled my internet service last week!
I tell you, I have done pretty much nothing but been on the phone with Verizon trying to straighten this mess out, was on the phone on Fri/Sat/Sun -- each time, was told it would be straightened out, and was on the phone four hours yesterday, two hours this morning (until they accidentally cut me off) and now back on the phone since 1:00 p.m. (it is now 2:25 p.m.) and just finally got internet service back (just now) and am waiting on hold because my e-mail account has been "suspended"!!! Ga! ---- and the tech is trying to figure out how to "un-suspend" it.
So what's been happening to all my e-mails this past week if my account was "suspended"? Who knows. Hope there was nothing important there --- aaargh!
Anyway, just thought I'd post a note here to let you all know I am still alive and if anyone has been trying to reach me this past week, I've been out of the internet loop.
Will try to post a "real blog" soon! God willing. Or should I say, Verizon willing....
3 comments:
I had something similar happen with Verizon years ago..
They " ported my phone number I had for years to someone else"
It took weeks of calling and being cut off and being on hold , till I finally got a tech guy that was able to give me my number back in about 5 minutes..
So frustrating...
Hope they can remedy it all soon
Hugs
Theresa
Hi to Bob
Glad you are back.
We use AT&T here. Knock wood, seldom if ever have serious issues. If we encounter any glitches, customer service is quick and aggravation free.
Good to see it's been straightened out.
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